TIGA WUJUD PELAYANAN DALAM “PORTAL EMAS” SEBAGAI WUJUD E-GOVERMENT DENGAN PRINSIP ETIKA ADMINISTRASI NEGARA (ANALISIS PELAYANAN LISAN, TULISAN, DAN TINDAKAN DI KOTA PROBOLINGGO)

The government has responsibility for public sector services. services are intended to provide convenience and assistance the regarding what they need achieve an objective. Public must understand meet community's needs services, goods, administration that be carried out properly. forms of service can verbal or written, direct action. governments, both local central improve quality delivery. Therefore, Probolinggo City Government had a strategy providing This innovation was called "Portal Emas". Portal Emas concept is by implements three in digital application. author researched implementation as application objective find whether applied values state ethical principles not. research conducted using descriptive qualitative methods. data obtained through literature primary source. collected scientific related service, then connected it with administration's determine programs have well met indicators. could known under implementing